Why Do You Need Data?
Every successful veterinary practice thrives on feedback—both from clients and employees. Our Insight Surveys are designed to capture this essential feedback, helping you pinpoint where your practice excels and where improvements are needed. This data-driven approach ensures you can strategically enhance your services, boost team morale, and ultimately, grow your practice.
Affordable, Effective, and Easy-to-Use
Net Promoter Score (NPS) surveys are a trusted tool across various industries, known for their ability to gauge customer loyalty and satisfaction. However, traditional NPS services can be costly and cumbersome for a single vet practice to set up and manage each month. Something most managers know they should be doing, but somehow it just never makes it onto the action list.
Our Insight Surveys provide the same valuable insights at a fraction of the cost and almost no effort on your part, all starting at just $45 per month. We handle the heavy lifting, delivering a insight report directly to your inbox each month, so you can focus on what matters most—running your practice.
Enhance Your Online Reputation
Beyond capturing feedback, our service also encourages your most loyal team members and clients to share positive reviews about their experience of your practice online, helping to build and protect your practice’s reputation with both future clients and employees. With every monthly report, you’ll receive not just your NPS score, but also detailed feedback, enabling you to address any concerns promptly.
Tailored Surveys for Teams and Clients
Our Insight Surveys are versatile, offering tailored solutions whether you want to gauge employee engagement (eNPS), client satisfaction (cNPS) or both.
eNPS Insight Survey
$45/month
Elevate Employee Engagement
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Boost Productivity: Engaged employees are more productive, motivated, and likely to stay with your practice.
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Reduce Turnover: Identify at-risk employees early and address issues before they lead to turnover.
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Cultivate a Positive Culture: Use direct feedback to foster a supportive, motivating work environment.
What you'll get:
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Customized and personalized eNPS survey built just for you
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Our email and messenger templates to send the survey link to your clients and staff
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Monthly reports with detailed scores and feedback to help you grow your business
Got questions? Contact our support team
cNPS Insight Survey
$45/month
Enhance Client Loyalty
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Retain Clients: Address concerns before they become reasons for clients to leave.
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Drive Referrals: Satisfied clients are your best marketers, spreading positive word-of-mouth online and in your community.
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Improve Services: Actionable feedback helps you refine and enhance your client offerings.
What you'll get:
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Customized and personalized cNPS survey built just for you
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Our email and messenger templates to send the survey link to your clients and staff
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Monthly reports with detailed scores and feedback to help you grow your business
Got questions? Contact our support team
How does it work?
Getting started with Insight Surveys is simple:
Sign Up
Choose the survey type that fits your needs.
Survey Creation
We’ll build a customized survey for you.
Distribute
Use our email and messenger templates to send the survey link to your clients or staff at your chosen frequency.
Receive Reports
Each month, we’ll send you a detailed report with your scores and feedback.
It’s that easy—and incredibly cost-effective. Start with a single survey for just $45/month or get both eNPS and cNPS for $65/month.