Over almost two decades as a vet, manger and hospital owner I’ve witnessed a lot of bad behaviours in the exam room. Things that stop animals getting the treatments they need. It often looks like we unwittingly shooting yourself in the foot. So here are the top five ways vets (and nurses) sabotage their good intentions leading to bad outcomes for patients and practice. And I’ve dropped in some tips on how to improve and have fantastic appointments. #1 – We destroy trust before we open our mouths. Leaving syringes, needles and dust bunnies lying around the exam room is bad enough. But wearing sweat soaked scrubs and a blood stained face mask takes things to a whole new level of gross. Remembe
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