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How To Flip Mean Clients, So They Eat Out Off Your Hand - Part 2
In part one I described how to avoid complaints. But what can you do to turn things around when something has gone wrong? Now you have an...
Dr Dave Nicol
2 min read
Real Veterinary Hiring Problems (& Solutions)
I recently gave a talk where I asked delegates to tell me about their greatest veterinary hiring challenges, then we problem solved live...
Dr Dave Nicol
4 min read
Why ideas suck & execution is everything
Were you at BSAVA this year? It was my first trip to this congress since migrating back to the UK. It was a good event and I saw some...
Dr Dave Nicol
4 min read
Why your job advert is a problem & what to do differently
I have a mantra that flies in the face of everything you ever learned about recruitment. It’s simple. “One Job. One Applicant. One...
Dr Dave Nicol
4 min read
How do we keep veterinary medicine fun?
I just got finished up with my first interview for a new podcast I’m hosting (due later this month) with Dr Diederik Gelderman. We had a...
Dr Dave Nicol
3 min read
Use coaching to become a better leader (& parent)
Watching someone light up with happiness and amazement when they accomplish something new is one of the coolest things to witness. And...
Dr Dave Nicol
3 min read
Leadership - A definition that works well for me.
Leadership is one of those topics with an almost bottomless pit of resources describing it. Despite this, a useful working definition can...
Dr Dave Nicol
2 min read
