With both our teams and clients feeling the pressures and uncertainties due to COVID-19, frustration can quickly lead to anger. Some veterinarians may have been on the receiving end of some pretty angry clients and may be left feeling hurt. But it's important to remember that this is not because these clients are bad people - they are just scared and need to be listened to. Listen as Dr Dave talks through some strategies he uses in these situations. If you would like your question answered by Dr Dave then post it to eu.jotform.com/VetXInt/video-submit-form Everyone who has their question answered will win a signed copy of Dr Dave's latest book, So You're A Vet...Now What? Be safe. Be well. B
Dr Dave's Blog & Podcast Homepage
All of my Podcasts and blogs are
published here each week.
Each week I publish the Freewheelin' video Q&A show and each month an episode of Blunt Dissection Podcast. I also publish articles randomly from time to time.
In order to submit a question to freewheelin' please record a video and following the format closely:
1. State who you are and where you are from.
2. Ask your question as concisely as possible, it must be under 30 seconds long.
We do not guarantee to answer all questions, especially ones that have been answered previously.